Privacy notice.

Who is responsible for your information

Electromobile Limited is the controller of personal information collected through this website and through enquiries made to our business. We are registered in England and Wales under company number 03654349. Our registered office is Suite 4 East Barton Barns, East Barton, Great Barton, Bury St. Edmunds, Suffolk, IP31 2QY.

Information we collect

When you contact us, we may collect your name, work contact details, company, fleet information, service interests and the information you include in your message. Our hosting provider may also create limited technical security logs, such as an IP address, browser type and request time.

How and why we use it

We use enquiry information to respond, understand your requirements, prepare or discuss a proposal, arrange work and keep appropriate business records. We rely on taking steps at your request before entering a contract, performing a contract, meeting legal obligations and our legitimate interests in operating and protecting the business. We do not use form enquiries for unrelated marketing without an appropriate basis.

Form processing and sharing

Website forms are transmitted using Web3Forms, which acts as a service provider for form delivery and may process data in the United States. Its handling and retention depend on the service arrangements in use. You can read the Web3Forms privacy information. We may also share information with professional advisers, technology suppliers or authorities where necessary and lawful. We do not sell personal information.

How long we keep information

We keep information only for as long as it is reasonably needed for the enquiry, any resulting work, legal obligations and the establishment or defence of claims. Routine enquiries are reviewed and deleted or anonymised when they are no longer required.

Your rights

UK data-protection law may give you rights to ask for access, correction, deletion, restriction, objection or transfer of your personal information. You may also complain to the Information Commissioner’s Office. Contact us first if you would like us to consider a request.

Cookies and analytics

Essential hosting and security technologies help deliver this website. With your permission, we use Google Analytics (G-J0Y67H4V9Y) to understand page visits and how visitors use the site. Analytics is optional and is not loaded until you select Accept analytics. Rejecting analytics does not affect enquiries or access to the site.

Google Analytics may process page URLs, device and browser information and interactions, and set _ga cookies to distinguish visits. Google may process data outside the UK. See Google’s privacy policy. We disable advertising signals and ad personalisation. Your cookie choice is stored on this device for six months. Use Cookie settings in the footer to change your choice or withdraw consent at any time; withdrawing stops future analytics collection but does not erase data already collected.